The TDG Difference = Communication And Accessibility
No matter what size business you own, regardless if we are building an entire custom multi-functional website or a logo design, job one for the team at TDG is clear communication and accessibility. We want each of our clients to have a full understanding of what we do and how we do it. This way, our clients will know exactly what we are planning; executing and delivering…step by step.
Here’s how we achieve this:
The first step in the process entails an initial consultation with our Director of Client Services to discuss your needs and discover how we can help your business grow, both on and offline. After we understand clearly what your core business goals are, we will then begin to discuss a marketing strategy. If you decide that The Dion Group and the services we offer are a good fit for your marketing needs, a consultation with our Creative Director will be scheduled.
The meeting with our Creative Director is the most important of the multi-tiered process. This is when we find out how you want to be “seen” from a digital marketing perspective. We will explore your business’s personality and style as well as what message you want your business conveying to the world. We will walk you through a detailed design interview that will enable us to compile a “creative brief.” If you decide to move forward, we will set timelines for milestone completions and discuss your budget and the pricing of our services.
The next step is the Formal Proposal. We make it easy and straightforward. The proposal will list the Statement of Work, Deliverables, Professional Fees and Delivery Date. When you accept the proposal, we will collect a deposit and begin work.
During the project phase, periodic communications will be necessary to ensure that you are never in the dark as to our progress. We will have questions as well. Again, communication and accessibility are paramount.
Upon completion of the project, we will have a final consultation to ensure that you are completely satisfied. Once you have “Signed Off” on the projects’ completion, an invoice will be presented and the balance of the fees due will be collected.
The entire process is easy and efficient! This level of communication and accessibility ensures that your needs are always addressed by including you every step of the way. We will achieve the ultimate goal, which is a marketing strategy that improves your visibility and web presence that will increase your profits.